Mr Tire

In my life I have never face such a problem, I asked the manager to change my rear 2 tires with the new one, one of them was flat but the second one was good, the manager told me that my passenger side front tire was almost gone so she offered me to move 1 of my rear tire in the front and i agree with that but they changed passenger side front and rear tires with the new different type of tires , so now i got driver side front and rear similar tires , and passenger side front and rear similar tires, not what I asked, it's really dangerous, they refused to do what I asked them to do and they let me out

paid 414.00 on 07/22/24 on ac but not fixed . kept car for 10 days went to pick up said don't know what's wrong with it and said i can pick it up so I said just give me a inspection instead.Called me Tuesday and said car ac was ready but didn't say anything about inspection.Wife drove car home.The next morning i drive car to work ac not working.Take it back Tuesday afternoon to find out it keep blowing the fuse.Saying have to take to electrician.Car was never fixed and lied saying it was.Soon as you pull off the fuse blows and they knew this.And the inspection never was performed this is all they were suppose to be doing..

The company called me after I complained that the manager took my classic vehicle for a ride before looking at it on the lift when I only went in there for an alignment. I told her to answer me if it was the company practice to do this because I never witnessed this before and gone there for years ..she went silent. And of course when she called there they said they do..Lies as suspected...I expect if the policy changed or any policy it should be clearly stated which it isn't ..Mr Tire in Watertown New York are scams and mechanic *** .Any to turn a buck..Stay away from them especially if the new manager is still there

On 23 August 2024, I contacted Monroe Tires about issues related to tire installation at Mr. Tire in Oneonta, NY. The installation team broke the tire pressure sensors in two tires. When I returned the car, the store manager stated that these are specialty items that his facility is unable to address, and he recommended I take my car to the Mitsubishi dealership. The manager stated I am responsible to pay for the broken sensors.

I took my car to another garage that evaluated the tires. They told me that sensors do not just break. They stated that replacing tire sensors is not 'complicated' and does not need to be done by a dealership. They stated that paying for replacement is the responsibility of the mechanic that broke them. They advised me to call the corporate office. They provided me with a quote for the necessary repairs, and an invoice for the evaluation.

I contacted Monroe Tires (owner of Mr. Tire). They asked that I submit the above information along with the quotes.

I did that. Then... wait for it... wait for it... that's right, all I have been doing since is waiting. Nothing.

I call and get put on perpetual hold.

Today April 28, 2024 I purchased 2 tires at the Mr. Tire located on 7923 Belair Road

Baltimore, MD 21236.

I arrived approximately around 11am to inquire about prices for 2 tires for tire size 225/60R17. The technician I assume Manager Tayvon Patterson quoted me two prices for an Ironman GR906 for $130.99 and another brand I can't recall for $180. I advised him I would like the Ironman brand. After ringing everything up it came up to $503.

I thought that was a little unusual but I decided to purchase the $130 tires. After waiting for almost 3 hours, I started researching coupons and quotes online. That's when I noticed the $130 tires, he quoted to me where about $96 dollars and purchasing two with installation including tire alignment and all would be a quote of $265-$270. I approached him and asked if he honored the online quote and he advised me that the quote I received online did not include alignment and other things.

Then he told me he couldn't find the two Ironman tires and he wasn't going to stress about finding it in the store. He said he was going to substitute the tire with a Yokohama tire that was better. I was not pleased because although this tire may be a better quality it was a totally different tire. He then told me I could decline the service if I wanted.

Mind you I had already been sitting for 3 hours. When my car was finally complete at 3pm he seemed to change the receipt to match the $500 dollar price he quoted me originally. I didn't argue with this guy because I had been there for a total of 4 hours and I needed the tires. I am going to attach the quote I found and the second receipt he typed up afterwards.

He put a $175 Kuhmo tire on my car to increase the price. I have purchased from this franchise before and it is unfortunate that people are hired without integrity. I really feel like I was ripped off when I left this establishment.

If this is not the proper place to email complaint's, please provide me with the correct corporate contact information My final bill was $523 and 2 mismatch tires on my Hyundai Tucson. What can be done about this issue?