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Mr Tire review: Negligence on repairs

Mr Tire review - Negligence on repairs
Mr Tire review - Negligence on repairs
Mr Tire review - Negligence on repairs
I went in for an alignment. Rob pointed out other issues so I went ahead and had them to be repaired as well. Power steering pump, rack and pinion, tie rods and new tires. One occasion I had to take my car back there was because my steering wheel was locking up which seemed dangerous, at first they didn’t know what was wrong, come to find out a bolt was not put back on. My car is now back at Mr Tire 6309 East Main Street Columbus Ohio due to ball joint/ tie rod and rack and pinion popping and coming undone while I was driving. Had I been going over 25 mph I may not be here to tell of this today.
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1 comment
Machele
#1779411

Sounds like you went in for a simple alignment and got talked into a bunch of repairs that made the car unsafe. Most of these places try to scam customers by "finding" problems on your car and scaring you into letting them fix the problems.

This is how we learn.

Probably best you dump the car and buy one you can trust given the state of the repairs Mr. Tire did.

Most Helpful
Review
#1711742 Review #1711742 is a subjective opinion of poster.
Service
Mr Tire Repair
Cons
  • Dishonesty
  • Shortcut on work done
  • Robert
Reason of review
Bad quality
Loss
$2500
Preferred solution
Full refund
Tags
  • Car Repair

Mr Tire review in Philadelphia, Pennsylvania: Go somewhere else

1.0
Details
Went into get a flat repaired and was told it wouldnt be looked at till Wednesday. Went to your competitor had it fixed in 15 mins. From an outside perspective because youre running the free flat repair coupon that Im being told an arbitrary time to go elsewhere, which is fine Ill go to your competition from now on.
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Review
#1732480 Review #1732480 is a subjective opinion of poster.
Reason of review
Poor customer service

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Mr Tire review: Don’t go there!

I came there to get my wheels replace, they scratched my rims, broke the tire sensor—like completely crushed it and tried to blamed it on the factory. After getting caught on a the lie, they agreed to pay for it. It’s been two months and nothing happens, everytime I called it’s always “I’m sorry I’m not aware of the situation, I will call you back”, but they never do. Worst customer service.
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Review
#1731143 Review #1731143 is a subjective opinion of poster.
Pros
  • No pros
Cons
  • Lack of professionalism
  • Them not calling me to discuss my car
  • Extra charges not needed
Reason of review
Poor customer service
Preferred solution
Full refund
Tags
  • Damaged Prperty

Don't ever take your vehicle to Mr tire North Syracuse for repairs my truck has been there for more than six weeks and I'm still waiting for any type of response and I keep getting the run around .``

1.0
Details
In dropping my truck off in October for a inspection and other repairs thinking I had plenty of time before snowplowing season the manager told me they do work on a first come first serve basis, I was ok with that. Here we are in December I don't have my truck back yet. Now the manager tells me they are short handed and they can't work on my truck because they can do five or six work orders in the time it takes to do my repairs so he has been putting my truck aside. What happened to first come first serve. Now this is starting to effect my business of snowplowing because I am a truck short. If this doesn't get resolved soon I will have no choice to take this further. ```
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Review
#1721781 Review #1721781 is a subjective opinion of poster.
Cons
  • Poor customer relation

Mr Tire review in Penn Hills, Pennsylvania: Damage to my car

The 1-800 number that you guys have advertised is to Monroe not mr. Tires this is a straight rip off 1800-876-6676 CALLED THIS NUMBER GOES TO MONROE NOT MR TIRES MUST CORRECT THIS MISLEADING PAYING CUSTOMER S HELP HELP! !!!!!
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Review
#1720099 Review #1720099 is a subjective opinion of poster.

Mr Tire review in Penn Hills, Pennsylvania: Damage to my car

The 1-800 number that you guys have advertised is to Monroe not mr. Tires this is a straight rip off 1800-876-6676 CALLED THIS NUMBER GOES TO MONROE NOT MR TIRES MUST CORRECT THIS MISLEADING PAYING CUSTOMER S HELP HELP! !!!!!
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Review
#1720096 Review #1720096 is a subjective opinion of poster.
Service
Mr Tire Repair
Reason of review
Damaged or defective
Loss
$1416
Preferred solution
Price reduction

Mr Tire review in Durham, North Carolina: I was overcharged and taken advantage of by a warranty that is worthless.

1.0
Details
Mr Tire review - I was overcharged and taken advantage of by a warranty that is worthless.
Mr Tire review - I was overcharged and taken advantage of by a warranty that is worthless.
I purchased new tires in March. Hit a pothole and had to replace 2 of the new tires and purchase road hazard and warranty again, after paying on 4 in March. Just got a nail in one othe tires and now they want me to by road hazard again? That is almost $200 for warranty service that doesn't cover replacing the damaged that I sustained. I HAVE BEEN RIPPED OFF. I WILL NEVER USE MR. TIRE AGAIN!
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Review
#1719923 Review #1719923 is a subjective opinion of poster.
Product
Michelin North America Primacy Mxv4 Tires
Cons
  • Not honest about warranty coverage
  • Dishonesty
Reason of review
Warranty issue
Preferred solution
I want my tires replaced and shouldn't have to keep paying for WARRANTIES that don't cover tire replacement.
Tags
  • Suggestion To Corporate Owners

Mr Tire review in Lusby, Maryland: I’m still waiting for my $200 rebate , I really would like for someone to kick his ***

1.5
Details
I won’t be going back to mr tire do to a stupid manager His name is STEVE told me he took care of my rebate Yea in his pocket ,,,California,md
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Review
#1716123 Review #1716123 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details
On Sunday November 24, 2019 Karyn Holley (my Significant Other) went to your store on Delsea Drive in Glassboro, NJ with a coupon specifically for a $19.99 Conventional Oil Change w/Tire Rotation and presented it to Stanley K., who stated he was the Manager to have the...
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Review
#1715563 Review #1715563 is a subjective opinion of poster.
Service
Mr Tire Oil Change
Pros
  • Nj store
Cons
  • Trustworthiness
  • Deceptive and fraudulent business practices
Reason of review
Pricing issue
Loss
$50
Preferred solution
Full refund

Mr Tire review in Wichita, Kansas: I want to file a complaint

Complaining about the store manager
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Review
#1713018 Review #1713018 is a subjective opinion of poster.
Service
Mr Tire Manager

Contact Mr Tire Customer Service

Website:
Mailing Address:
200 Holleder Pkwy.
Rochester, New York 14615
United States
Phone:
(800) 876-6676
All Mr Tire Contacts

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Mr Tire review in Oxon Hill, Maryland: Have not got my check

It's been 5 weeks and I have not received my refund I left with Mr tire in Hollywood Maryland I think this is ridiculous
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Review
#1710524 Review #1710524 is a subjective opinion of poster.